When a new client comes on board, we update their handbook and contracts, explaining and agreeing the contents with them.
This process can lead to some interesting conversations, with such an example presenting itself this week.
While going through one of the contracts, we discussed the dress policy – which is fairly detailed – to stop any misunderstandings of what is suitable and what isn’t.
Part of the policy states that the Company will not insist on dress rules which run “counter to the cultural norms of (ethnic minorities), unless for reasons of Health and Safety”.
Our client asked what that meant and we explained if they were, for example, wearing a hijab or a turban.
The client then said, and this stunned us into silence (not a mean feat!): “Oh you can take that bit out. I won’t be employing anyone like that anyway”!