“Golf HR take away the stress of dealing with HR matters and have saved me a lot of time as I no longer have to think about what sort of letter to write or policy.
Not unlike a beginner’s first hole in one, it was chance that led Chesham and Ley Hill Golf Club to retain Golf HR and after only a few months they are convinced at the value Carolyne Wahlen and her team offer.
“It was pure luck,” explained the club’s General Manager, James Short. “Someone from Carolyne’s team call to offer help with HR exactly when we were looking at new providers; they said we would be able to decide in a 10 minute meeting and to discuss everything we would need more than that!
“We already appreciated the need for professional HR and had been using someone on an ad hoc basis for contracts or employment letters – nothing like the support we now get from Golf HR, but it meant we appreciated the necessity of access to professional HR advice.
Time and again you will hear how helpful Carolyne Wahlen and the team at Golf HR truly are, striving to provide excellent professional advice – and this was how she came to represent Temple Golf Club.
“There was an email debate going back and forth between golf club secretaries on some HR issue,” explained Temple Golf Club Secretary Keith Adderley, “And Carolyne joined the conversation with some excellent advice and I asked to meet her.
“I’ve been at this Berkshire course near Maidenhead for 18 years and I have seen a lot of changes in HR. When I began I was 80% Club Secretary and 20% Company Secretary; today that has been completely reversed and while members still want you to be 80% there is an enormous burden of time consuming legislation and compliance issues that have to be dealt with. That was until Carolyne came to see me!
This case was frustrating because my client had really bent over backwards to help, and it had backfired badly.
The employee had resigned, and then said that as she was intending to move up north, and things hadn’t been finalised, could she stay on till the end of term (this was in a preschool). My client agreed (this was before I was advising her, I hasten to add) because she was having trouble finding a replacement. This continued for the next year. The employee kept saying she was leaving, even had a leaving party that all the parents came to, but kept delaying because her house wasn’t ready or she didn’t want to move her son before the end of the school year.
Like many Golf HR clients Newbury and Crookham Golf Club on the Berkshire Hampshire border began using the human resources specialist after a recommendation from another golf club that was already using the HR firm in Oxfordshire.
As Newbury and Crookham Golf Club Manager Ed Richardson explained, the Golf HR team hit the ground running and have transformed the club’s approach to HR, bringing practices up to date and offering peace of mind.
“From the very start I was impressed by Carolyne and her team; they are very good, extremely helpful and very conscientious. A really professional operation they displayed a thoroughness and attention to detail – dotting the i’s and crossing the t’s and negotiating our HR which can be a minefield to the non-professional.
With its panoramic views of the Thames Valley, the Goring and Streatley Golf Club could not seem further removed from an employment tribunal…
But it was closer than it thought, explains Club Manager Mike Evans: “When I arrived here we had no HR department or any HR support and I had inherited some difficult situations that had real potential to go badly wrong and cost us thousands.
“Then one of our members mentioned Carolyne Wahlen from Golf HR and recommended we use her; she came in to see us and was a breath of fresh air and has been hands-on from the very start.