I do tribunal audits on employment contracts and handbooks so that the company knows what needs to be updated, how much risk they are at, and whether the documents are really “fit for purpose”. Once they have that information, they can make an informed decision about whether they will be updating their paperwork themselves or outsourcing it (to me hopefully!).
Every golf club has them – the high-maintenance employees who take up 95% of your time to deal with, whilst all the other staff, who are doing their jobs, have to make do with the last 5%. It is possible to fire the b*ggers and this book will take you through the steps that you need to consider, to avoid a tribunal when dismissing.
Clearly there is an important role for zero hours contracts within golf clubs, however it is worth considering that there is growing evidence that using zero hour contracts is not so good if you are trying to build a team that works well together and a cohesive team will naturally deliver better results. Zero hours can lead to lower morale and less commitment from staff that see less commitment from you!
It is also a double edged sword, while you can be flexible on the hours you offer, there is no obligation for the employee to accept them, so without careful management you might find that you do not have the staff you need. This could mean you need a bigger pool of potential employees in order to ensure you are always properly staffed.