This is one of the commonest complaints I hear from employers, particularly at this time of year, when pay rises and bonuses are paid out.
And it is frustrating. You have let them know that there is a bonus or pay rise, you’ve paid them in their normal monthly payment, but has anyone come up to you and said “thanks”? The heck they have!! Which leads on to muttering about “ungrateful so and so’s” and starting to sound like Scrooge!
Your employees are grateful, but they are not sure how to say “thanks”.