- Recruit someone you find attractive (apparently most of us do!)
- Accept their word that they can do something – test them!
- Reject them giving one of the protected characteristics as a reason (unlimited £££ tribunal claim)
I got a phone call last week in from an old client contact. He was ringing for himself as after 26 years service he was being made redundant.
What particularly annoyed him was that the MD, who he had worked with for all of that time, was on holiday when this redundancy was to take place! The MD didn’t even have the guts to look this guy in the eye and tell him himself! What a wimp!
Anyway the company expected my (now) client to leave quietly with just his statutory pay. All others had done. Even when their current HR provider said to them “You are getting on a bit now, it will be good for you to spend time at home at your age” – which is automatic age discrimination!
Say to them “you are redundant” before going through a consultation process
Pick on one person in the department to make “redundant” rather than having a proper “pool”
Let people who are bitter about the whole experience stay and mess up your business during their notice period; put them on gardening leave.
Burst into tears when you are making them redundant; they’ve lost their job, not you!
I went on a conflict management workshop this month. Which you might think is a bit strange, considering that a lot of my business comes from when conflict doesn’t get resolved. But believe me, I would have enough to do without sorting out playground fights!
That became clear when Marc went through the amount of time and money usually involved in dealing with a grievance/tribunal claim. Adjusting for small businesses, you are talking about at least £4000 worth of time, energy and hassle of managers, advisors and possibly lawyers to get it resolved. Not to mention the lack of work being done by those who are aggrieved!
When I start working with companies and ask if they have contracts in place, they reply like the Tesco customer: “Well it says it’s a contract, so it must be, mustn’t it?”. But as meat buyers are now unfortunately discovering, beef is not beef, it’s horsemeat!
The same with contracts. A cobbled together, out of date contract brought with you from a previous employer and “tweaked”, could be much more toxic to your business than eating horsemeat is to our sensitivities! At least eating horsemeat won’t cost you ££££££ in legal fees!
I decided to volunteer to help at the Torchlight Procession in Goring, which takes place every year on Christmas Eve. What it showed me, not for the first time, is that in every organisation, there are always people who say “it can’t be done”.
Going along to the first/only marshals’ meeting, the first point raised was how bad the mud track to the field was and could be dangerous to let people go along there in the dark. Second point was then “So we should probably cancel it!”. I was amazed, I must say. The Torchlight Procession has been going on every year for at least as long as I have been in Goring, 11 years, so to say we should cancel it because of a bit of rain and mud was ludicrous!
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