Case Study – Chesham and Ley Hill Golf Club
Not unlike a beginner’s first hole in one, it was chance that led Chesham and Ley Hill Golf Club to retain Golf HR and after only a few months they are convinced at the value Carolyne Wahlen and her team offer.
“It was pure luck,” explained the club’s General Manager, James Short. “Someone from Carolyne’s team call to offer help with HR exactly when we were looking at new providers; they said we would be able to decide in a 10 minute meeting and to discuss everything we would need more than that!
“We already appreciated the need for professional HR and had been using someone on an ad hoc basis for contracts or employment letters – nothing like the support we now get from Golf HR, but it meant we appreciated the necessity of access to professional HR advice.
“We need help with everything and while we started on the Basic level of support we soon moved up to Navigator for while we are relatively small – we have three full time staff, myself and then five or six bar staff and cleaners. Not a massive number but like any employer we have our challenges.
“Without someone like Golf HR behind me, supporting our decisions there would be the constant fear of doing something wrong. There are things I would think were okay to do… but Carolyne says “No!” and explained how such decisions might come back to bite you!
“I don’t think HR is ever going to be easy; employment law is complicated and ever changing. But having Golf HR on hand gives us a choice of decisions with the professional advice of an expert and the reassurance that she has your back.
“I would definitely recommend her to any golf club; she is a valuable resource for your club that does not cost an excessive amount of money and realistically very few golf clubs can justify a full time HR professional – even though the truth is you need one. Golf HR is the real alternative – all that expertise at a fraction of the cost.
“While we had someone ad hoc, without that call I wouldn’t have realised that there was an option like Carolyne and Golf HR and having explored it we realised it would and indeed has made a real difference to the club.”