Tales of a Golf HR Consultant – Day 1: Formality wins
The importance of being formal
Many employers don’t like to have formal meetings, i.e. in private, with closed doors, with staff who are not performing. They feel that an informal comment at their desk or the coffee machine will be enough for the person to understand the feedback and act on it. But as this incident that we had to deal with shows, employees are not managers are not owners of businesses, and you need to deal with them differently.
I was called in to deal with the PA to the MD. “Deal with” meaning, of course, that he wanted to get rid of her. We were going to have a meeting with her (she was under 2 years’ service) and part company after saying what was going wrong.