Ascot in Berkshire is the home of The Berkshire Golf Club, where you will find two beautiful pine and heather lined championship courses designed by the legendary Herbert Fowler. The club is also host to The Berkshire Trophy, one of the UK’s major amateur competitions, with previous winners including Nick Faldo, Sandy Lyle and Ross Fisher. As such, this highly regarded private members club requires an approach to HR that benefits such a well-renowned establishment.
Peter Foord is the successful Club Manager there:
“In a previous role I used another organisation, but you never knew who you would speak to. With Gap HR you have one point of contact and so can develop a good working relationship, which is beneficial”.
“Using Golf HR undoubtedly saves us time and allows us to provide better advice and assistance, not only for the benefit of the Club but also for the staff.”
“We have always received a quick response by telephone, followed up with an email if requested. This has helped us to resolve a number of issues without these matters escalating. Very efficient, and easy to contact and deal with. We will continue to seek advice as and when any issues arise.”
We offer a range of services tailored to your unique needs, but The Berkshire hired Golf HR specifically… “to review all current staff contracts. To have a contact to provide advice at short notice which is vital when dealing with staffing issues, to assist both the Club and staff as uncertainty causes more anxiety”.
The single biggest issue we helped The Berkshire with? “Internal staff issues. The new contracts and staff handbook ensure that all staff know where they stand with regard to main issues, and also that all staff are treated alike. The ability to advise the Club committee on any issues that may arise is vital.”
“I am sure that Gap HR will continue to provide a first class service with the quick response time that they have shown so far.”
Secretary, The Berkshire