Langley Golf Club
Nestling peacefully amongst stunning greenery and a very generous lake, Langley Park Golf Club offers a welcome retreat from the bustling high streets of London – despite sitting just seven miles away.
“Golf HR helped our Club Handbook go from practically nothing to a fully-fledged publication which, as a club, we are very proud of.”
The impressive 6467 year course – regarded as ‘a tough but fair’ challenge – to even experienced players, was famously designed by five times Open Champion JH Taylor back in 1910. It boasts professional golfer and three times Open Champion Sir Thomas Henry Cotton as one of its former star members.
The club started working with Golf HR for the first time earlier this year. General Manager David Mabbott himself only took up his senior position back in April. Once on board though, reviewing and rewriting the Langley Park Golf Club Handbook was one of the top priorities on his busy ‘To Do’ list.
“I was pretty desperate to get the whole HR area sorted out,” he said. “Unfortunately it wasn’t just the handbook; the employee contracts required quite a bit of looking in to as well.
“When it came to our existing Club Handbook there were only around 25 pages of text. Just glancing through it initially it was, even then, pretty obvious every section was woefully lacking in content and event context. It required not just updating but more information, especially around additional rules and regulations so that members could take it upon themselves to consult when I wasn’t around to answer those questions for them.”
A total of 25 of the Club Handbooks were printed and distributed to committee members.
Along with the handbooks Golf HR also helped David update the employee contracts which, like the handbook until that point, weren’t consistent with changing legislation over the years. Not amending those contracts could have resulted in an embarrassing situation for the club were a potential disciplinary action to result in a tribunal. It also provided far more protection for the staff at the club themselves.
David opted to outsource the club’s HR services to Carolyne and the team at Golf HR having watched her make a few presentations in the past at various golfing conferences and get-togethers.
“The presentations were certainly impressive and it was clear this was a company which knew what it was talking about regards HR matters within the golfing community,” he added. “To be honest, I didn’t know of any other who specialised in Golf matters like this.
“In fact, in the past if an issue had arisen it was always a local solicitor that the club would have got in touch with. He or she would have been able to tell us where we stood in terms of general HR law. That’s fine, but I preferred the idea of having a company with specialist knowledge because they dealt with golfing HR matters day in and day out.
“Happily, the Langley Park Golf Club committee unanimously agreed with me.”